ForumMercedes GLC (C253, X253)
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Mercedes me: Adresse an Fahrzeug senden

Mercedes GLC C253
Themenstarteram 22. Februar 2017 um 12:21

Hallo zusammen,

seit Dezember fahre ich den GLC und nutze recht intensiv die Mercedes-me App (IOS). Wenn ich in der App auf meinem iPhone ein Ziel eingebe und "Adresse an Fahrzeug senden" klicke tut die App so, als wäre alles ok.

Im Auto finde ich das gesendete Ziel aber nirgends.

Kennt jemand das Verhalten oder weiß wo man die Strecke im Navi (Command online) findet?

Ein Arbeitskollege fährt einen BMW und da wird das Fahrtziel quasi als SMS geschickt und man kann es dann hierüber aktivieren.

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Excuse me for my English writing, my German writing skills are not so good, and I'm afraid you will even understand less of it :-)

I also had the problem when sending an address to my vehicle, I did not get a navigation pop-up when entering the car. I did have the BT (Bluetooth) option enabled, but with no effect. My dealer also did not understand, and showed me a counter example with their own phone and a GLC, where it worked flawlessly (send address to car, put it on, and immediately after the connection with the phone the navigation address popped up on the screen).

After experimenting (had to send some screen dumps to the Mercedes Me help portal; they are very friendly and helpful), I did manage to get a pop up on the COMAND with the question whether I want to connect to Mercedes Me. I can remember this pop up before, as I was wondering why the COMAND was asking me for setting up a link, whereas I could already see all car info in the app. So I pressed "No" at that time, and that it probably the error being made in setting up the system correctly. This setting can not be found anywhere in the system settings.

During experimenting, I managed to get that same dialog box on my COMAND asking me whether I want to connect to Mercedes Me. This time I pressed "Yes", and now when I send addresses, it pops up immediately at my COMAND system.

The way I managed to get that dialog box was:

  1. Send an address inside the vehicle with BT enabled. The iPhone says the address is sent successfully, but no pop-up, and the address is not appearing anywhere.
  2. Send the address inside the vehicle with the BT option in the app disabled. The iPhone says the address is sent successfully, there is no pop-up, and the address appears in the POI app (which is an unhandy way of dealing with it)
  3. After this, I enabled the BT option in the Mercedes Me app again, and did send an address again. The car now put the dialog box with the question whether I wanted to connect to Mercedes Me, I answered Yes, and immediately after that the address appeared as a pop-up

Maybe this also works for other people with the same issue, in my search I saw there were many people at random that seem to have this issue.

What I realised as a side effect, is that only addresses sent via BT are entitled to pop up on the COMAND immediately. If you have no connection to the car, and connect the phone later, it seems to cache the BT request, and you get a pop up anyway.

Take care,

Marc

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Ich gehe auch nicht über Hotspot sondern über Bluetooth-Tethering kann ich im Auto ins Internet und gehe so wie oben beschrieben ist ins POI. Baujahr 6/ 2017

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